PRIVACY POLICY
This policy describes how Elite Lifestyle Medicine LTD (we, us, or our) collects, manages, stores, uses, and discloses your personal information. It outlines the privacy framework within which we operate and should be read in conjunction with any supplementary privacy policies and implementation procedures that we may introduce or update periodically.
If you disagree with the terms of this policy, please refrain from providing us with your personal information.
YOUR PERSONAL INFORMATION AND PRIVACY
Our Privacy Policy explains how we collect, store, use, disclose, and manage your personal information. It also details the physical, electronic, and security measures we employ to protect it. However, by providing personal information through this website, you accept the inherent risks of dealing over the internet and agree not to hold us responsible for any breach of security, unless we have violated a law, acted with gross negligence, or deliberately defaulted on our duties to you. We reserve the right to disclose de-identified information about users to third parties. Complaints about privacy matters are taken seriously, and our complaint handling procedure is outlined in this policy.
DEFINITIONS
Information and Records: This policy covers electronic or physical records but excludes publicly available information and employee records under the Privacy Act.
Personal Information: Information that identifies you or can reasonably be used to ascertain your identity.
Sensitive Information: Includes biometric, criminal, genetic, health, political, philosophical, and membership-related data.
WHAT TYPES OF PERSONAL INFORMATION DOES ELITE LIFESTYLE MEDICINE LTD COLLECT AND HOLD?
Depending on your interaction with us, we may collect:
Your name, gender, and date of birth, email address, occupation and job title, business information, technology used to access our services, residential or mailing address, phone numbers, government-related identifiers, passport and visa details, bank account or financial details.
You may refuse to provide personal information, which could affect our ability to meet our obligations to you or others. Anonymity or pseudonyms may be used but could restrict access to our services.
WHY DOES ELITE LIFESTYLE MEDICINE LTD COLLECT, HOLD, USE, AND DISCLOSE PERSONAL INFORMATION
We may collect, store, and use your personal information to:
Provide our services, including the Food Freedom Challenge, The Health Reset Solution, The VIP 1 ON 1 Health Uncomplicated Experience,The Elite Whole Life Reset, The Weight Reset and The Diabetes Reset and relevant information to you
Process service orders, handle collections and compliance
Assess eligibility for offers or services
Respond to inquiries and legal obligations
We may disclose your personal information to:
Related parties or trusted partners
Electronic payment service providers
Government agencies or authorities as legally required
Technology providers and business advisors
External auditors and lawyers
Prospective business buyers
Certain situations allow us to disclose personal information without consent, such as preventing imminent threats to health or safety.
USE OF THIRD-PARTY SOFTWARE
Our website may use services and technologies provided by third parties. Your personal information may be collected directly by third-party service providers like:
Google Analytics
Email marketing platforms
Payment processing services
Review their privacy policies to understand how they collect and use your information, which is beyond our control.
DIRECT MARKETING
We may use your personal information for marketing purposes where you've consented (implied or explicit). You may opt out anytime via our contact details or links provided in marketing communications.
CROSS-BORDER DISCLOSURE OF PERSONAL INFORMATION
Personal information submitted on our website may be stored in the Cloud. We may share your information with overseas third parties that provide:
Cloud software and maintenance
Training services
Infrastructure or hardware
By providing personal information, you consent to these disclosures. We are not accountable for non-compliance with privacy laws by overseas recipients.
HOW DOES ELITE LIFESTYLE MEDICINE LTD HOLD AND SECURE YOUR PERSONAL INFORMATION?
We take reasonable steps to ensure the information we collect is accurate, complete, and relevant. Electronic data is protected by access restrictions and passwords, while hard copies are stored securely. Despite security measures, no guarantee can be made against data breaches.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
Requests for access or correction must be submitted in writing. We will respond promptly, provided granting access:
Does not impact others’ privacy
Is not frivolous or unlawful
Is verifiable
We reserve the right to charge reasonable fees and may withhold access until payment is received.
COMPLAINTS
For complaints or concerns about this policy, contact our Privacy Officer via [email protected]. We will respond promptly and professionally.
MORE INFORMATION
For any further questions, contact us directly via [email protected]
Frequently Asked Questions
What makes the Health Reset Solutions different?
The Reset Solutions combine evidence-based nutrition with personalised lifestyle coaching to address the underlying reasons for fatigue, burnout and low energy.
This is a holistic and sustainable approach with no quick fixes or gimmicks. You’ll experience a tailored reset that supports your energy, metabolism, mindset and daily habits, all designed to fit your demanding lifestyle.
There’s no diet mentality, no calorie counting, no starving and no meal replacements. Instead, you’ll explore your own unique relationship with food, using psychology and awareness rather than willpower.
As a medical doctor who has been on both sides of the stethoscope, I understand what it really takes to rebuild health from the inside out.
Who are the Reset Solutions for?
The Reset Solutions are designed for busy professionals who spend their days looking after everyone else, running on caffeine, adrenaline and willpower. You might look like you have it all together on the outside but feel drained, foggy or frustrated inside.
If you’re tired of quick fixes that never last and ready to feel like yourself again, this is for you. You don’t need more discipline, you need a system that works with your biology and your lifestyle.
The Reset Solutions help you rebuild energy, focus and confidence step by step, using tools grounded in behavioural science and positive psychology. You’ll learn to make choices that strengthen your health instead of depleting it, so you can perform at your best without burning out.
Together, let’s reclaim your MOJO!
How do you tailor your programmes to meet the needs of overwhelmed professionals?
Each programme starts with understanding your unique challenges, lifestyle and goals. We design strategies that restore energy, boost wellbeing and fit into your busy schedule, so change feels realistic rather than overwhelming.
As a medical doctor and lifestyle coach, I combine clinical insight with practical, real-world strategies to help you make changes that actually last.
All coaching is delivered online, with different levels of flexibility, accountability and support to suit your needs. Whether you prefer group coaching for shared motivation or one-to-one sessions for personalised focus, you’ll have guidance that works around your life, not the other way around.
I will invite you to a Health Reset Analysis to discuss which option is right for you. If you are unsure whether your condition fits, please get in touch and send me a message.
Do I need to follow a strict diet?
No. The Reset Solutions are not diets. There are no calorie charts, points or rigid meal plans. You will not find any meal replacement shakes, bars or soups either. Instead, you will learn how to understand your body’s natural signals and make food choices that support energy, focus and long-term health.
You will discover how to eat in a way that works for your biology and lifestyle without guilt or restriction. Diets fail people, people do not fail diets. The goal is to help you build a confident, balanced relationship with food that feels natural, flexible and sustainable.
This approach is evidence-based and grounded in nutritional science, not fads or trends. It is about creating freedom around food, not rules.
What are the conditions you can help with?
I support busy professionals who are struggling with energy, focus or long-term health issues. My coaching combines lifestyle medicine and nutrition to address a wide range of concerns, including:
Weight and Metabolic Health
-Sustainable, natural weight loss — with or without GLP-1 support
-Prediabetes and Type 2 diabetes
-Metabolic syndrome and obesity
-Non-alcoholic fatty liver disease
Digestive and Inflammatory Health
-Gut health and microbiome optimisation
-Chronic inflammation and digestive issues (including IBS)
Hormonal and Autoimmune Support
-Hashimoto’s thyroiditis and other autoimmune conditions
-Osteoporosis and joint health
Energy, Stress and Burnout
-Chronic fatigue syndrome
-High blood pressure
-Stress recovery and burnout prevention
-Restoring energy, focus and mental clarity
If you’re unsure whether your condition fits, please get in touch and send me a message
How long does it take to see results?
Everyone starts from a different place, but most clients begin to notice improvements in their energy, sleep and mood within the first few weeks. As your body resets, deeper changes such as reduced inflammation, better focus, steadier blood sugar and sustainable weight loss follow naturally.
Most Reset Solutions run for 12 to 14 weeks, depending on the programme you choose. The VIP Health Uncomplicated Experience and Elite Whole Life Reset offer extended support over 6 months. The Weight Reset and Diabetes Reset are 14-week programmes with the option to continue for a further 3 months for deeper results.
The Reset Solutions are built for lasting change, not quick fixes. You’ll create habits and awareness that keep working long after the programme ends.
When can I start?
The Food Freedom Challenge and Health Reset Solution group coaching programmes run two or three times a year.
All other programmes — including the Elite Whole Life Reset, VIP Health Uncomplicated Experience, Family First Reset, Weight Reset and Diabetes Reset — can begin at a time that suits you.
What kind of support can I expect from your coaching services?
All coaching is delivered online, so you can access support wherever you are and fit it around your busy life.
If you enjoy community and shared motivation, the Health Reset Solution offers small-group coaching where you’ll be supported by others on the same journey. You’ll get expert guidance, accountability and weekly live sessions to keep you focused and inspired.
If you prefer a private approach, my 1-to-1 coaching programmes give you personalised support tailored to your specific goals and lifestyle. You’ll have direct access to me for guidance, feedback and accountability every step of the way.
Whichever path you choose, you’ll learn how to reset your health, reclaim your mojo and create lasting lifestyle change that fits your real world.
How can I enrol?
Enrolling is simple. Click the button "Learn more" or contact me directly. I’ll invite you to a Health Reset Analysis, where we’ll talk through your goals and decide which Reset Solution is the best fit for you. It’s a relaxed conversation, not a sales pitch! just a chance to explore what you need and how I can help you get your mojo back.
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