PRIVACY POLICY
This policy describes how Elite Lifestyle Medicine LTD (we, us, or our) collects, manages, stores, uses, and discloses your personal information. It outlines the privacy framework within which we operate and should be read in conjunction with any supplementary privacy policies and implementation procedures that we may introduce or update periodically.
If you disagree with the terms of this policy, please refrain from providing us with your personal information.
YOUR PERSONAL INFORMATION AND PRIVACY
Our Privacy Policy explains how we collect, store, use, disclose, and manage your personal information. It also details the physical, electronic, and security measures we employ to protect it. However, by providing personal information through this website, you accept the inherent risks of dealing over the internet and agree not to hold us responsible for any breach of security, unless we have violated a law, acted with gross negligence, or deliberately defaulted on our duties to you. We reserve the right to disclose de-identified information about users to third parties. Complaints about privacy matters are taken seriously, and our complaint handling procedure is outlined in this policy.
DEFINITIONS
Information and Records: This policy covers electronic or physical records but excludes publicly available information and employee records under the Privacy Act.
Personal Information: Information that identifies you or can reasonably be used to ascertain your identity.
Sensitive Information: Includes biometric, criminal, genetic, health, political, philosophical, and membership-related data.
WHAT TYPES OF PERSONAL INFORMATION DOES ELITE LIFESTYLE MEDICINE LTD COLLECT AND HOLD?
Depending on your interaction with us, we may collect:
Your name, gender, and date of birth, email address, occupation and job title, business information, technology used to access our services, residential or mailing address, phone numbers, government-related identifiers, passport and visa details, bank account or financial details.
You may refuse to provide personal information, which could affect our ability to meet our obligations to you or others. Anonymity or pseudonyms may be used but could restrict access to our services.
WHY DOES ELITE LIFESTYLE MEDICINE LTD COLLECT, HOLD, USE, AND DISCLOSE PERSONAL INFORMATION
We may collect, store, and use your personal information to:
Provide our services, including the Food Freedom Challenge, The Health Reset Solution, The VIP 1 ON 1 Health Uncomplicated Experience,The Elite Whole Life Reset, The Weight Reset and The Diabetes Reset and relevant information to you
Process service orders, handle collections and compliance
Assess eligibility for offers or services
Respond to inquiries and legal obligations
We may disclose your personal information to:
Related parties or trusted partners
Electronic payment service providers
Government agencies or authorities as legally required
Technology providers and business advisors
External auditors and lawyers
Prospective business buyers
Certain situations allow us to disclose personal information without consent, such as preventing imminent threats to health or safety.
USE OF THIRD-PARTY SOFTWARE
Our website may use services and technologies provided by third parties. Your personal information may be collected directly by third-party service providers like:
Google Analytics
Email marketing platforms
Payment processing services
Review their privacy policies to understand how they collect and use your information, which is beyond our control.
DIRECT MARKETING
We may use your personal information for marketing purposes where you've consented (implied or explicit). You may opt out anytime via our contact details or links provided in marketing communications.
CROSS-BORDER DISCLOSURE OF PERSONAL INFORMATION
Personal information submitted on our website may be stored in the Cloud. We may share your information with overseas third parties that provide:
Cloud software and maintenance
Training services
Infrastructure or hardware
By providing personal information, you consent to these disclosures. We are not accountable for non-compliance with privacy laws by overseas recipients.
HOW DOES ELITE LIFESTYLE MEDICINE LTD HOLD AND SECURE YOUR PERSONAL INFORMATION?
We take reasonable steps to ensure the information we collect is accurate, complete, and relevant. Electronic data is protected by access restrictions and passwords, while hard copies are stored securely. Despite security measures, no guarantee can be made against data breaches.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
Requests for access or correction must be submitted in writing. We will respond promptly, provided granting access:
Does not impact others’ privacy
Is not frivolous or unlawful
Is verifiable
We reserve the right to charge reasonable fees and may withhold access until payment is received.
COMPLAINTS
For complaints or concerns about this policy, contact our Privacy Officer via [email protected]. We will respond promptly and professionally.
MORE INFORMATION
For any further questions, contact us directly via [email protected]
Frequently Asked Questions
What makes the Health Reset Solutions different?
This is not another diet plan.
There is no calorie counting, no meal replacements and no quick-fix thinking.
The Health Reset Solution combines evidence-based nutrition with personalised lifestyle coaching to address the real drivers of fatigue, burnout, weight gain and low energy.
We focus on energy, metabolism, food psychology and sustainable habits that fit real life, not perfection.
As a medical doctor who has been on both sides of the stethoscope, I understand what it takes to rebuild health from the inside out.
Who is this for?
I work with busy professionals and working parents who are used to looking after everyone else while their own health slips down the list.
Many are dealing with:
-low energy and brain fog
-stress and burnout
-poor sleep
-weight gain or blood sugar concerns
-feeling stuck in the caffeine and willpower cycle
If you feel like you are functioning on the outside but exhausted underneath, you are exactly who I help.
Do I need to follow a strict diet?
This is not about restriction, guilt or rigid meal plans.
You will learn how to eat in a way that supports steady energy, better focus and long-term health without calorie counting or food obsession.
Diets fail people. People do not fail diets.
The goal is food freedom, not food rules.
Can you work with people who have medical conditions?
Yes, many of my clients are managing ongoing health concerns alongside busy lives.
This may include blood sugar issues, Type 2 diabetes, metabolic syndrome, high blood pressure, IBS, chronic fatigue, autoimmune conditions, osteoporosis, fatty liver and weight-related concerns.
Coaching focuses on nutrition, lifestyle and behaviour change and works alongside your existing medical care. It does not replace medical treatment.
How long does it take to see the results?
Most people notice early improvements in energy, sleep and focus within the first few weeks.
Deeper changes such as better metabolic health, reduced inflammation, sustainable weight loss and improved confidence build over time.
The goal is not a quick fix. It is lasting change that still works six months from now.
What programmes do you offer?
There are three main ways to work with me:
The Food Freedom Challenge
A 2-week reset for cravings, energy crashes and your relationship with food.
The Health Reset Solution
A 14-week structured programme to restore energy, improve metabolism and create lasting lifestyle change.
VIP Energy, Metabolism & Burnout Health Reset
A 6-month doctor-led VIP coaching programme with private support, WhatsApp access, journaling and accountability for busy professionals who want deeper support and faster momentum.
How do I know which programme is right for me?
You do not need to decide that today.
The best place to start is with a free Health Reset Analysis.
This is a focused 30-minute call where we look at what is driving your fatigue, cravings, poor sleep and metabolic warning signs, and work out the best next step for you.
No hard sell. No judgement. Just honest support and a clear plan.
How do I get started?
Simple.
Book your free Health Reset Analysis and we will talk through your goals, challenges and what support would help most.
It is a relaxed conversation, not a sales pitch.
Just the first step towards feeling like yourself again.
Elite Lifestyle Medicine LTD 2026 | Privacy Policy | Terms and Conditions